Last updated: 08.01.2026
This Cookie Policy explains how Thomas Swan & Co. Ltd. (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website [insert website URL] (the “Website”). This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies help websites function properly, improve user experience, and provide information to website owners.
Cookies may be session cookies (which expire when you close your browser) or persistent cookies (which remain on your device for a set period or until deleted).
2. Types of Cookies We Use
a. Strictly Necessary Cookies
These cookies are essential for the operation of our Website and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting privacy preferences or submitting forms.
Legal basis: Legitimate interests / necessary for Website operation.
b. Analytics and Performance Cookies
These cookies allow us to measure and analyse how visitors use our Website, so we can improve performance and usability.
These cookies are only placed with your consent, where required by law.
3. Cookies Used on This Website
Analytics Providers
a. Google Analytics
Google Analytics uses cookies to collect information about how visitors use the Website, including:
- Pages visited
- Time spent on pages
- Referring websites
- Device and browser information
The information generated by these cookies is transmitted to and stored by Google, potentially on servers outside the UK. IP anonymisation may be enabled.
You can learn more about Google’s use of data here:
https://policies.google.com/privacy
b. Hotjar
Hotjar uses cookies and similar technologies to help us understand user behaviour through tools such as heatmaps and session recordings.
Hotjar may collect:
- Anonymised IP address
- Device type and screen size
- Browser information
- Interaction data
Hotjar does not capture keystrokes in form fields or record sensitive personal data.
More information is available at:
https://www.hotjar.com/legal/policies/cookie-information/
4. Managing Cookies
You have the right to decide whether to accept or reject non-essential cookies.
a. Cookie Consent Tool
When you first visit our Website, you will be presented with a cookie banner or consent tool allowing you to:
Accept all cookies
Reject non-essential cookies
Manage your preferences
You can update your cookie preferences at any time by [insert method, e.g., clicking a “Cookie Settings” link in the footer].
b. Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
Delete existing cookies
Block cookies altogether
Set your browser to alert you when cookies are being set
Please note that blocking strictly necessary cookies may impact the functionality of the Website.
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our Website. We do not control these cookies directly. Please refer to the relevant third party’s policies for more information.
6. Legal Basis for Using Cookies
Under UK law:
- Strictly necessary cookies do not require consent
- Analytics and performance cookies require your consent
We will not set non-essential cookies unless and until you have given your consent.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Any updates will be posted on this page with a revised “Last updated” date.
8. Contact Us
If you have any questions about our use of cookies, please contact:
Thomas Swan & Co. Ltd.
Email: customerservices@thomas-swan.co.uk
